IG QUALITY POLICY
The goals that ITALGIUNTI S.r.l. sets as a priority consist in the consolidation and further de-velopment of its presence and competitiveness on the market; in this perspective, the continuous improvement of the quality and flexibility of the products manufactured represents a primary and essential requirement, aimed at completely satisfying customer’s needs.
The Company’s management is seeking more and more for a reality oriented to the CUSTOM-ER and his expectations. In a time of extreme competitiveness, the Quality of the offered prod-ucts and services represents an important strategic factor, decisive for our success in the various fields in which our Company is involved.
Our Quality Management System, within the company, will have to:
Provide for a continuous review of the requirements of the products, the services provided and the results achieved to identify, through a careful analysis of the risks and opportuni-ties, the areas for improvement of the quality of the service and the effectiveness of the Quality Management System;
Orient ourselves towards achieving customer satisfaction by:
- the supply of products and services that meet their needs;
- the definition of adequate and efficient methods of communication with the customer;
- greater attention to the customer, assessing the risks of any inefficiency or complaints;
- guaranteeing an effective and punctual after-sales service, to follow the customer throughout the life of the cardan shaft we have produced or overhauled;
- the commitment to provide infrastructure and environment that satisfy customer requirements and the existing legal requirements.
Create a collective commitment internally for the quality’s products and services provided by:
- the preparation of a workplace that makes people aware of their objectives, of the importance of their role for the effectiveness of the Quality Management System and of the consequences of not following the given instructions;
- attention to the inside communication to consolidate collaborative relationships and promote continuous improvement;
- personnel management following a methodology that guarantees the use of qualified resources and the definition of growth and training programs for the aforementioned resources;
- the definition, based on the needs of the Customer, the market and the interested parties, of a reference framework in order to identify and review the established corporate goals.
Pay constant attention to all aspects of company’s production that have a direct or indi-ect impact on the surrounding environment..
Quality and sustainability are inseparable for the company: an excellent product to be such can only be sustainable. The company understands sustainability in its three senses: economic, social and environmental. Economic sustainability is pursued through the creation of value for all stake-holders, from the raw material producer to the end customer. Social sustainability is based on the concept of individual growth and self-fulfilment. Finally, environmental sustainability is based on respecting the planet through, for example, the use of water-based paints and low-impact practices.
To this end, the Management sees the maintenance of the Certification of the Quality Management System implemented, according to UNI EN ISO 9001:2015, as a consolidated commitment to pursue the above-mentioned objectives.
This document is the formal act by which the General Management of ITALGIUNTI S.r.l. announces its firm determination and commitment to define strategies, ensure the necessary resources, support the efforts made and verify the consistency of the results achieved within the Quality Management System with explicit reference to the requirements expressed in the ISO 9001:2015, through the definition and implementation of measurable objectives set annually during the Management Review.
QUALITY
..is Italgiunti’s synonym
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First among everyone, Italgiunti boasted of Dekra Quality System Certificate: ISO 9001, in other words Management System Certificate – Quality System – ISO 9001.
ISO 9001 Certificate is an engine for the internal and external development of the company, more than an appreciated and recognized international certificate.
Using this certificate, you will give more development science to your company and you will have more competitiveness on global markets. Moreover the decrease of both the internal mistakes and the employees’ ones, thanks to the continuous improvement, will make increase the customer and the employees’ satisfaction through well-defined processes.
From September 2015 ISO 9001:2015 rule came into force using the High Level Structure model, which makes the management systems easier.
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